FAQs
Your Propane Questions, Answered
Whether you’re new to propane, thinking about switching providers, or have been a Gas Works customer for years, questions come up. Find answers to some of the questions we hear most often about propane delivery, tanks, equipment, conversions, and more.
Delivery & Propane Service
How does propane delivery work with Gas Works?
Gas Works offers both Automatic Delivery and Will Call options. Automatic Delivery is our standard option and is designed to make staying supplied easy. We keep track of your propane needs and plan deliveries for you.
If you prefer to manage your own propane supply, Will Call allows you to monitor your tank and request a delivery when you need one.
What is a propane tank monitor?
A wireless tank monitor helps keep track of how much propane is in your tank. It gives our team better visibility into your propane supply and can help us plan deliveries more effectively.
Tank monitoring is available for many customers and is commonly used with new home-heating and commercial accounts.
Does Gas Works install propane tanks?
Yes. Gas Works installs both above-ground and underground propane tanks. We'll evaluate your propane needs and property to help determine the right tank and setup for your home or business.
Does Gas Works provide commercial propane service?
Yes. While much of our business is residential, Gas Works also provides propane delivery, tanks, and service for commercial customers throughout our service area.
Getting Started With Gas Works
Can I switch to Gas Works from another propane company?
Yes. If you already use propane, our team can evaluate your current setup and help you understand what's involved in making the switch.
We'll look at things like your existing tank, tank ownership, permitting, and the overall condition and safety of the system before getting you set up with Gas Works.
Can Gas Works help me switch from oil to propane?
Yes. Oil-to-propane conversions are one of our specialties. We'll look at your current setup, talk about how you'd like to use propane, and help you understand what would be involved in making the switch.
What can I use propane for in my home?
Propane can do much more than heat your home. It can also power your hot water, cooking appliances, fireplace, generator, and other equipment.
That versatility makes it possible to use one fuel source for several needs throughout your home.
Does Gas Works install and service propane equipment?
Yes. Our team installs and services a variety of propane equipment, including heating equipment and on-demand water heaters. Installation, service, and propane delivery are handled by our own team.
Visiting & Service Area
What areas does Gas Works serve?
Gas Works serves homeowners and businesses throughout Central Connecticut and surrounding communities.
If you're not sure whether we deliver to your town, contact our team, and we'll be happy to let you know.
Can I get a propane cylinder refilled at Gas Works?
Yes. Propane cylinder refills are available at our showroom during showroom hours. We refill a range of cylinder sizes, from standard grill tanks to larger cylinders and forklift tanks.
You can find current refill pricing, showroom hours, and more information about visiting us on our Showroom page.
Still Have a Question?
Can't find the answer you're looking for? Get in touch with our team. We're happy to answer your propane questions and help you figure out the right next step.